We collect anonymous data from every visitor of the Software to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.
You are able to view, change and remove your data associated with your profile. Should you choose to delete your account, please contact your site administrator and they will follow up with such request as soon as possible.
Minors and children should not use the RealOnline Software. By using the Website, you represent that you have the legal capacity to enter into a binding agreement.
Use of the Data
We only use your personal information to provide you the RealOnline services or to communicate with you about the services or the Website.
With respect to any documents you may choose to upload to RealOnline we take the privacy and confidentiality of such documents seriously where they are for storage and not publication. As such these are stored on an encrypted and private cloud server that is only accessible via your Admin, or in many cases via your Login only. If you choose to make a document public, we recommend you redact any and all references to people and addresses, as we can't protect public data and we are not responsible for any violation of privacy law you may be liable for.
We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.
We do not share personal information you have provided to us without your consent, unless:
- doing so is appropriate to carry out your own request;
- we believe it's needed to enforce our Terms of Service, or that is legally required;
- we believe it's needed to detect, prevent or address fraud, security or technical issues;
- otherwise protect our property, legal rights, or that of others.
RealOnline is operated from Queensland, Australia. If you are visiting the Website from outside Australia, you agree to any processing of any personal information you provide us according to this policy.
RealOnline may contact you, by email or other means. For example, RealOnline may send you promotional emails relating to RealOnline or other third parties RealOnline feels you would be interested in, or communicate with you about your use of the RealOnline website and software. RealOnline may also use technology to alert us via a confirmation email when you open an email from us. You can modify your email notification preferences by clicking the appropriate link included in the footer of email notifications. If you do not want to receive email from RealOnline, please opt out of receiving emails at the bottom of any RealOnline emails or by editing your profile preferences.
Sharing of Data
We don't share your personal information with third parties. Only aggregated, anonymized data is periodically transmitted to external services to help us improve the RealOnline Website and service. Listed below explains the data that the selected third parties we use extract exactly. Feel free to check out their own Privacy Policies to find out more.
- Google Analytics: anonymous (ad serving domains, browser type, demographics, language settings, page views, time/date), pseudonymous (IP address)
- Mailgun: name and email of your system contacts when sending bulk mail
We also use social buttons provided by services like Twitter, Google+, LinkedIn and Facebook. In some cases other third party accounts can be connected to the Software for integration of data like Office365, Google Apps etc. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services privacy policies.
We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our "Agents"). We may need to share personal information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.
We may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your personal information as set forth in this policy.
Should you have any question or concern, please write to contact@RealOnline.com.au